KM Roundups – Technology & Systems
• It is a truth universally acknowledged (well, almost) that “Knowledge management projects focused mainly on technology will fail”. So why do so many organisations still routinely fall into the KM technology trap? Don Cohen has some ideas…
• Fantastic post from Dave Snowden (inspired by Euan Semple's post) on why an idealistic approach to KM is doomed to fail, versus a “naturalising approach” which will actually deliver some benefits. No knowledge management project should be allowed to begin without everyone involved reading this first.
• The fabulous Kathy Sierra on the dangers of making your demo system too glossy – because the better it looks, the less people will understand about when it’ll be ready, plus you’ll get far narrower (and therefore less helpful) user feedback.
