KM Roundups – Web & Enterprise 2.0
Both posts from the Fastforward blog, which is giving me a lot of food for thought. Too bad I won't be able to join them in San Diego...
• Thought-provoking post from Bill Ives on whether Enterprise 2.0 will transform Enterprise KM. He points out that although the productivity gains are potentially enormous, systems won’t be enthusiastically adopted whilst people fail “to see any benefit for themselves from the transparency” and fear being “spied on”. I think this neatly encapsulates two of the main barriers to people adopting new ways of working – ‘What’s in it for me?’, and the fear factor.
• Rod Boothby on how using blogs and wikis as ‘worksites’ might increase adoption and solve a raft of business problems. I think the benefit that might hit home most for many CIOs is point 3 – Radically reduce email. It seems to me that more and more ‘corporate knowledge’ is buried deep in people’s email accounts, never to be retrieved or shared. Between that, and the problem of ever-growing email accounts, requiring ever greater amounts of storage, why wouldn’t an organisation want to cut down on email and make people’s information and knowledge more visible?
